Data Retention Policy

Effective Date: 22 July 2026

1. Purpose

This policy outlines how long Truevence retains personal data collected during the background verification process.

2. Retention Periods

• Verification Reports: 3 years from the date of completion, unless the client requests earlier deletion.
• Candidate Documents: Stored only for the duration of the active case plus 90 days for audit purposes, then securely deleted.
• Client Account Data: As long as the client relationship is active. Inactive accounts are deleted after 2 years.
• Website Analytics: Anonymised data may be retained indefinitely.

3. Deletion Process

Data is permanently deleted from our servers and any backups at the end of the retention period. You may request early deletion by emailing Contact@truevence.in.

4. Legal Holds

In the event of litigation or legal obligation, we may extend the retention period as required by law.

5. Contact

For any data retention questions, contact Contact@truevence.in.