Truevence background verification company logo
WHY WE STARTED

Background verification should feel like a conversation, not a transaction.

We founded Truevence because we saw HR teams stuck between slow, impersonal vendors and the fear of a bad hire. So we built a company where every client gets a direct line to the people doing the work. No call centres. No ticket queues. Just a founder‑led team that treats your candidate's background as if it were our own hire.

HOW WE WORK

Four principles that guide every verification we run.

Confidentiality First

Candidate data never leaves our secure environment. We share only the final report, never the raw documents, unless a specific check requires it.

Consent‑Led Process

We never start a check without documented candidate consent. It's the law, and it's also the right thing to do.

Responsive Turnaround

You get a dedicated point of contact who updates you without you having to ask. We're small enough that no case gets lost.

Founder‑Led Oversight

Every process is designed and reviewed by the founders. When you email, you reach the people who built the system.

A NOTE FROM THE FOUNDERS

"We started Truevence because we believed that background verification should be a tool to build trust, not a box to tick. As a startup ourselves, we understand the pressure of making the right hire with limited time and resources. That's why we stay directly involved in every case. When you work with us, you work with people who genuinely care about getting it right."

T
The Truevence Team
Delhi NCR, India
THE STARTUP ADVANTAGE

Big on attention, small enough to care.

We don't have a thousand clients. We have a handful we serve deeply. That means your verification request gets picked up by someone who knows your company's hiring standards and the specific checks you value. We learn your preferences, and we adapt as your business grows.

  • Direct communication – no account managers between you and the verifier.
  • Flexible process – we can adjust checklists or TATs based on your immediate needs.
  • Founders on speed dial – literally. If something is urgent, we pick up.
1
dedicated point of contact
0
call centre queues
24h
response time on urgent queries
100%
founder‑reviewed process design
OUR PROMISE

We're honest about what we can – and can't – do.

As a growing startup, we don't pretend to have hundreds of employees or decades of history. Here's what you can absolutely count on:

Accuracy over speed

We won't rush a report just to meet an artificial deadline. A wrong "clear" is worse than a delayed flag.

Full transparency

If a check is taking longer because a university is slow to respond, we tell you. No hiding behind "in progress."

Data you can delete

We retain candidate data only as long as you need it. After that, we purge it. Period.

No lock‑in contracts

We earn your business every month. You can stop anytime – no penalty, no awkward call.

WHO WE'RE FOR

We're built for companies that value partnership over a dashboard.

If you are a growing startup, an SME hiring for sensitive roles, or a mid‑size enterprise that wants someone who will actually answer the phone, we're a fit. If you need a vendor with a 24/7 portal but no human, we're probably not your match – and we'll tell you that upfront.

THE TRUEVENCE DIFFERENCE

This is not the old way of doing BGV.

We built our process by asking "What frustrated us most as hiring managers?" and then removing every single friction point. Here's how we compare.

TRADITIONAL BGV
  • ✕ Call centre with ticket numbers
  • ✕ Standardised packages, no flexibility
  • ✕ Reports take a week or more
  • ✕ You chase for updates
TRUEVENCE
  • ✓ Direct line to your verifier
  • ✓ Checks tailored to your industry
  • ✓ Most checks in 2–4 business days
  • ✓ Proactive status updates
OUR CULTURE OF PRECISION

We are obsessed with getting the small things right.

A single digit wrong in a date, a misspelt name, an unchecked court jurisdiction – these are not minor errors when someone's career is at stake. Our team follows a simple internal mantra: "Verify every fact as if the candidate were your next colleague." This means cross‑referencing, calling twice when one answer seems off, and never settling for a "maybe."

2
reviewers per case
3
source cross‑checks minimum
100%
consent verified before start
HOW WE STAY ACCESSIBLE

We answer the phone. We reply to emails. We show up.

Accessibility is not a feature – it's our backbone. Whether you prefer a WhatsApp message, a quick call, or a formal email, we're there. Our average first response time on urgent queries is under 2 hours during business days. Not because we have a massive support team, but because the founders still keep the inbox open.

Email
Contact@truevence.in
Phone / WhatsApp
+91 83830 91474
Office Hours
Mon–Sat, 9:00 AM – 6:00 PM IST

Ready for a BGV partner who treats your candidates like people?

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